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We now offer a range of delivery options including UK Standard or Click & Collect.

From Free Click & Collect from our York salon to Next Day Delivery via Royal Mail - We have all bases covered.

STANDARD RETURNS POLICY

All purchases from amazinghairproducts.co.uk are covered by our 14 Day No Quibble returns policy. Return your product within 14 days of receiving it to receive a full refund.  Unfortunately we are unable to exchange items.

EXTENDED CHRISTMAS RETURNS POLICY

We understand that Christmas is a busy time of year so we have extended our returns policy. Orders placed between Tuesday 1st November and Saturday 24th December 2016 may be returned up until 5pm on Sunday 15th January 2017.

FILL OUT YOUR RETURN FORM

Please fill out the Return Form that was included in your original package and enclose it in your return.

PREPARING AND SENDING THE PACKAGE

Securely package your product and return it to:


Thir13en Hair Design & Beauty Returns Department

12 Feasegate, York, North Yorkshire, YO1 8SQ 

You can find this address on your Return Form.

We highly recommend that you use a registered and insured delivery service as we do not accept any responsibility for lost or damaged returns. This type of service will also allow you to track your package and ensure its safe return as we can not issue a refund for lost or damaged items.

Regrettably we are unable to cover the postage costs of returns.

RECEIVING YOUR REFUND

We always aim to process your return within 5 working days of receipt. If you would like any further information please call 01904 634445.